1. Introduction
Enchanted Media Consult respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, submit a business enquiry or request a consultation.
By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will obtain it separately.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Telephone number, where provided
- Company or organisation name
- Professional role or job title, where provided
Business Enquiry Information
- Company website
- Service of interest
- Details about your business needs
- Preferred consultation timeline
- Other information you voluntarily provide through our contact forms or communications
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the tools and settings we use. This may include your IP address, browser type, device information, pages visited and general website usage data.
3. How We Use Your Information
We may use your information to:
- Respond to business enquiries and consultation requests.
- Assess your business needs and determine how our services may be relevant.
- Communicate with prospective and existing clients.
- Prepare proposals, discuss engagements and manage client relationships.
- Improve our website, services and user experience.
- Maintain website security and prevent misuse.
- Comply with applicable legal and regulatory obligations.
We will not use your personal information for unrelated purposes without an appropriate lawful basis.
4. Legal Basis for Processing
Where applicable, we process personal information on one or more lawful bases, including your consent, taking steps at your request before entering into a contract, performing a contract, complying with legal obligations and pursuing legitimate business interests where permitted by law.
You may withdraw consent where processing relies on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity and improve performance.
We may also use analytics tools to understand how visitors interact with our website.
Where required by law, we will request consent before using non-essential cookies. You can manage cookies through your browser settings and any cookie preference tools provided on our website.
6. Sharing of Personal Information
EMC does not sell your personal information.
We may share relevant information with trusted service providers who support our business operations, such as website hosting providers, email services, contact-form platforms, analytics providers and customer relationship management systems.
We may also disclose information where required by law, to protect our legal rights or in connection with a legitimate business transaction, subject to applicable legal requirements.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and data protection safeguards are in place.
7. International Data Transfers
Some of our service providers may store or process information outside Nigeria. Where personal information is transferred internationally, EMC will take appropriate steps to ensure that the transfer complies with applicable data protection requirements and that suitable safeguards are in place.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, including responding to enquiries, managing business relationships, maintaining relevant records and meeting legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected. When information is no longer required, we will take reasonable steps to delete it or anonymise it securely, where appropriate.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where applicable.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your information in an appropriate format, where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise your rights, contact us using the details provided below. We may need to verify your identity before responding to a request.
11. Third-Party Websites
Our website may contain links to third-party websites or platforms, including LinkedIn. These websites operate under their own privacy policies and practices.
EMC is not responsible for the privacy practices of external websites. We encourage you to review their policies before sharing personal information with them.
12. Children’s Privacy
Our website and services are intended primarily for businesses, professionals and adult users. We do not knowingly collect personal information from children through this website unless there is a lawful basis and appropriate safeguards for doing so.
If you believe a child has provided personal information to us inappropriately, please contact us so we can assess and address the matter.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services or legal obligations.
Any updates will be published on this page, together with the revised effective date. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or have concerns about how your information is handled, please contact us:
Enchanted Media Consult (EMC)
Email: info@enchantedmediaconsult.com
Website: www.enchantedmediaconsult.com
LinkedIn: Enchanted Media Consult